Center for Operational Excellence →Knowledge of one is the knowledge of all.
About  /  Who’s Who
Who’s Who

Know who to ask.

AEIC is run by a small staff. This page says what each person actually handles, so your question lands on the right desk the first time.

Welcome to Roger Richmond, who joined AEIC this month as Technical Coordinator.

AEIC Staff

The team that runs it day to day

More than a thousand people take part in AEIC — the engineers, operators and executives who sit on our eight committees, the eight subcommittees beneath Power Delivery, and the programs of the Center for Operational Excellence. Every one of those groups carries its own leadership, roster and calendar. A small staff keeps all of it moving. Open any card to see what that person handles.

Steve Hauser
Chief Executive Officer
AEIC
What they handle

The Association’s direction and its relationship with the board and with member executives. Steve also serves as Executive Director of the Center for Operational Excellence. With Elizabeth Cook, he reviews and prepares the Achievement Award nominations for the judges, who are the board.

Committees and subcommitteesCable Engineering, Electric Power Apparatus, Power Generation, Project Management, Safety Benchmarking and Storm Team.

Elizabeth Cook
Vice President of Technical Strategy
AEIC
What they handle

Runs the Center for Operational Excellence day to day. The Data Framework Working Group, the Grid Advancement Program, the Data Center Task Force and the Load Forecasting Workshop Series all sit here, along with the program agendas for AEIC’s technical sessions, the executive education track, and the Member Fast-Start Briefing. If you want a technical problem put in front of the membership, this is the door. With Steve, she reviews and prepares the Achievement Award nominations for the judges, who are the board.

Committees and subcommitteesPower Delivery, Customer Service, Meter & Service, Load Research & Analytics, Distribution System Operations and Transmission System Operations. She also supports Project Management and Safety Benchmarking.

Roger Richmond
Technical Coordinator
AEIC
What they handle

Works alongside Elizabeth Cook as technical coordinator across the Center’s programs. Roger supports the agendas for AEIC’s technical sessions and the technical coordination behind them, and he leads Member Spotlight recruitment. Reach him at rrichmond@aeic.org.

Committees and subcommitteesWorkforce Development, Telecommunications, Grid as a Platform and Vegetation Management, including the Wildfire Mitigation Task Force. Roger also supports Steve on Electric Power Apparatus, Cable Engineering and Storm Team.

Samantha Robledo
Operations Senior Director
AEIC
What they handle

Association administration and operations support: budgets and invoicing, contracts and outside vendors, and the operations team below. Anything you cannot place, send to Sam and she will place it.

The operations team
  • Mary MitchellAdministrative Director
    Board administration on the Center for Operational Excellence side, the Association’s contracts and invoicing, and its financial and compliance filings. Mary also carries the lead support role for the Annual Meeting and the Strategy Summit.
  • Caroline ZwickClient Service Director
    Supports Elizabeth Cook and Roger Richmond, keeping every element of the committee, subcommittee and Ops Center efforts organized and the records behind them accurate — attendance, agendas, charters, leadership succession and engagement tracking. She also supports the Annual Meeting.
  • Ginger BrownMeeting Planning Specialist
    In-person event planning. Venues, contracts, budgets and the mechanics of getting a hundred people into a room and back out again.
  • Rebeca VillalobosAdministrative Specialist
    Supports Ginger on meeting planning — name badges, materials and supplies, and staffing in-person meetings — and coordinates travel. Travel here is arranged person to person rather than through a form, so email is the fastest route.
  • Audra EvansMember Engagement Specialist
    Administrative and membership support. Member engagement and the rosters underneath it, and the central AEIC mailbox. Audra is AEIC’s Member Portal coordinator and the point of contact for the Achievement Awards, receiving the submittals and organizing the submissions. She also supports Steve’s calendar.
The short version

Where to send it

If none of that fits, write to aeic@aeic.org and it will find the right person. Knowledge of one is the knowledge of all, and it travels faster when it starts in the right inbox.

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