Customer Centric Service

AEIC Member Company Duke Energy Launches EV Charger Rental Program in North Carolina

Customer Centric Service, Electrifying Customers, Improving/Advancing the Infrastructure, Key Issues / By

AEIC Member Company Duke Energy Launches EV Charger Rental Program in North Carolina Check out Duke Energy’s EV Charger Rental Program in North Carolina! This program will offer residential and business customers the convenience of leasing an EV charger at a low monthly cost.  As an AEIC member company, Duke Energy is committed to supporting […]

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The Grid Mod Pod | Episode 7: The Potential of Transactive Energy with Doug Shannon of SageWerks

Creating a Flexible Grid, Customer Centric Service, Improving/Advancing the Infrastructure, Key Issues / By

The Grid Mod Pod | Episode 7: The Potential of Transactive Energy with Doug Shannon of SageWerks by Dr. Elizabeth Cook, AEIC DER Subcommittee Chair Welcome to the Grid Mod Pod, brought to you by AEIC. In this podcast, you’ll hear from the utility industry’s top operations leaders on how their companies are working to

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All Things DER: How To Turn Slow DER Adoption From a Challenge Into an Opportunity

Customer Centric Service, Improving/Advancing the Infrastructure, Key Issues / By

Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry leaders, and explore all the ways that distributed energy resources can modernize and improve our ever-evolving power grid. In today’s episode, we’re talking with Michael Jarro, Vice President

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All Things DER: How Educating Customers on Energy Usage Can Drive Utility Expansion

Customer Centric Service, Electrifying Customers, Key Issues, Supplying Cleaner Energy / By

All Things DER: Combining IT & Engineering to Improve Demand and Response Energy Efficiency Programs by Dr. Elizabeth Cook, General Manager of Advanced Grid Solutions, Duquesne Light Company Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry

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All Things DER: How Data is Key to Pre-Planning for Advancing DER

Customer Centric Service, Improving/Advancing the Infrastructure, Key Issues / By

All Things DER: How Data is Key to Pre-Planning for Advancing DER by Dr. Elizabeth Cook, General Manager of Advanced Grid Solutions, Duquesne Light Company Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry leaders, and explore

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Eversource Expands Emergency Response Mobile Fleet

Customer Centric Service, Keeping the Lights On, Key Issues / By

Eversource Expands Emergency Response Mobile Fleet by Richard Tobin, Director of Emergency Preparedness at Eversource With more frequent and severe weather impacting the U.S. energy grid, increased power outages are inevitable. The National Oceanic and Atmospheric Administration had predicted an above-average Atlantic hurricane season in 2022, making this the seventh consecutive year that hurricane activity

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All Things DER: How Advanced Distribution Management Systems Are the First Step to Social Equity

Customer Centric Service, Improving/Advancing the Infrastructure, Key Issues, Promoting Community Equity and Diversity / By

All Things DER: How Advanced Distribution Management Systems Are the First Step to Social Equity by Dr. Elizabeth Cook, General Manager of Advanced Grid Solutions, Duquesne Light Company Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry

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All Things DER: How Smart Thermostats Can Advance the Mission of Cleaner Energy

Customer Centric Service, Improving/Advancing the Infrastructure, Key Issues, Supplying Cleaner Energy / By

All Things DER: How Smart Thermostats Can Advance the Mission of Cleaner Energy by Dr. Elizabeth Cook, General Manager of Advanced Grid Solutions, Duquesne Light Company Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry leaders, and

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All Things DER: How a Microgrid can Provide Valuable Insight into the Future of DER

Creating a Flexible Grid, Customer Centric Service, Key Issues / By

All Things DER: How a Microgrid Can Provide Valuable Insight Into the Future of DER by Dr. Elizabeth Cook, General Manager of Advanced Grid Solutions, Duquesne Light Company Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry

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All Things DER: How to Better Serve Customers and Manage the Increased Electrification of Fleets

Customer Centric Service, Electrifying Customers, Key Issues / By

All Things DER: How to Better Serve Customers and Manage the Increased Electrification of Fleets by Dr. Elizabeth Cook, General Manager of Advanced Grid Solutions, Duquesne Light Company Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry

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