Customer Centric Service

All Things DER: How To Turn Slow DER Adoption From a Challenge Into an Opportunity

Customer Centric Service, Improving/Advancing the Infrastructure, Key Issues / By

Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry leaders, and explore all the ways that distributed energy resources can modernize and improve our ever-evolving power grid. In today’s episode, we’re talking with Michael Jarro, Vice President …

All Things DER: How To Turn Slow DER Adoption From a Challenge Into an Opportunity Read More »

All Things DER: How Educating Customers on Energy Usage Can Drive Utility Expansion

Customer Centric Service, Electrifying Customers, Key Issues, Supplying Cleaner Energy / By

All Things DER: Combining IT & Engineering to Improve Demand and Response Energy Efficiency Programs by Dr. Elizabeth Cook, General Manager of Advanced Grid Solutions, Duquesne Light Company Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry …

All Things DER: How Educating Customers on Energy Usage Can Drive Utility Expansion Read More »

All Things DER: How Data is Key to Pre-Planning for Advancing DER

Customer Centric Service, Improving/Advancing the Infrastructure, Key Issues / By

All Things DER: How Data is Key to Pre-Planning for Advancing DER by Dr. Elizabeth Cook, General Manager of Advanced Grid Solutions, Duquesne Light Company Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry leaders, and explore …

All Things DER: How Data is Key to Pre-Planning for Advancing DER Read More »

Eversource Expands Emergency Response Mobile Fleet

Customer Centric Service, Keeping the Lights On, Key Issues / By

Eversource Expands Emergency Response Mobile Fleet by Richard Tobin, Director of Emergency Preparedness at Eversource With more frequent and severe weather impacting the U.S. energy grid, increased power outages are inevitable. The National Oceanic and Atmospheric Administration had predicted an above-average Atlantic hurricane season in 2022, making this the seventh consecutive year that hurricane activity …

Eversource Expands Emergency Response Mobile Fleet Read More »

All Things DER: How Advanced Distribution Management Systems Are the First Step to Social Equity

Customer Centric Service, Improving/Advancing the Infrastructure, Key Issues, Promoting Community Equity and Diversity / By

All Things DER: How Advanced Distribution Management Systems Are the First Step to Social Equity by Dr. Elizabeth Cook, General Manager of Advanced Grid Solutions, Duquesne Light Company Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry …

All Things DER: How Advanced Distribution Management Systems Are the First Step to Social Equity Read More »

All Things DER: How Smart Thermostats Can Advance the Mission of Cleaner Energy

Customer Centric Service, Improving/Advancing the Infrastructure, Key Issues, Supplying Cleaner Energy / By

All Things DER: How Smart Thermostats Can Advance the Mission of Cleaner Energy by Dr. Elizabeth Cook, General Manager of Advanced Grid Solutions, Duquesne Light Company Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry leaders, and …

All Things DER: How Smart Thermostats Can Advance the Mission of Cleaner Energy Read More »

All Things DER: How a Microgrid can Provide Valuable Insight into the Future of DER

Creating a Flexible Grid, Customer Centric Service, Key Issues / By

All Things DER: How a Microgrid Can Provide Valuable Insight Into the Future of DER by Dr. Elizabeth Cook, General Manager of Advanced Grid Solutions, Duquesne Light Company Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry …

All Things DER: How a Microgrid can Provide Valuable Insight into the Future of DER Read More »

All Things DER: How to Better Serve Customers and Manage the Increased Electrification of Fleets

Customer Centric Service, Electrifying Customers, Key Issues / By

All Things DER: How to Better Serve Customers and Manage the Increased Electrification of Fleets by Dr. Elizabeth Cook, General Manager of Advanced Grid Solutions, Duquesne Light Company Welcome to the All Things DER podcast! In this podcast, we’ll be digging in, defining, and discussing where the new energy economy is heading with electric industry …

All Things DER: How to Better Serve Customers and Manage the Increased Electrification of Fleets Read More »

Virtual Power Plants: Energy for Your Home and the Grid

Creating a Flexible Grid, Customer Centric Service, Key Issues / By

Virtual Power Plants: Energy for Your Home and the Grid By Julia Roether, Southern California Edison Virtual power plants are a relatively new solution for customers seeking to increase their resiliency to extreme weather and provide clean energy to the grid when it needs it. They are drawing more interest from homeowners looking to support …

Virtual Power Plants: Energy for Your Home and the Grid Read More »